Currently Supported Quicken Products (Discontinuation Policy)

Applies to:
Business
Deluxe
Premier
Starter
Updated: November, 05 2024 7:33PM
👍   people found this helpful

Overview

An active Quicken subscription grants you access to online services, such as transaction download and online bill pay. You’ll also automatically receive new Quicken features and patches, so you'll always have the newest product. A Quicken subscription includes access to these benefits until your expiration date.

How can I find out when my membership ends? What happens when it ends?

There are different ways to find the expiration date for your Quicken membership. For steps on the different ways to locate it, see this FAQ.

If your membership ends, you'll still have full access to and ownership of your data thanks to the Data Access Guarantee. You can view, edit, export, and manually enter transactions and accounts, even after your subscription ends.

Note: The Data Access Guarantee applies to Deluxe and higher versions of Quicken; the Starter version will become read-only. For more details on the Data Access Guarantee, click here.

Which Quicken connected services are discontinued when my subscription expires?

On the expiration date for your Quicken subscription, these connected services will be discontinued:

  • Online bill pay

  • Downloading and/or importing financial data

  • Downloading stock quotes, news headlines and other financial information into Quicken

  • Uploading portfolio information from Quicken to Quicken.com

  • Live Support

  • Software patches and updates

How do I renew my Quicken membership?

If you're signed up for auto-renew, you don't need to take any action; you'll be notified of the auto-renewal, and your credit card on file will be charged on your expiration date.

I have disabled auto-renew; how do I renew my membership manually? If you're not signed up for auto-renew, six months prior to your membership expiration date, you'll be able to purchase your membership renewal at Quicken.com. For more information on other membership management options, click here.

How do I know which version of Quicken I am currently using?

  • If you use Quicken for Windows: Select the Help menu and select About Quicken.

  • If you use Quicken for Mac: Select the Quicken menu and select About Quicken for Mac.

Non-Subscription Discontinued versions (Quicken 2017 and older versions)

Versions of Quicken released before the subscription version were discontinued and no longer receive support.

Quicken Product

Discontinuation Date

Quicken for Mac 2007 and 2007 for Lion

October 2019

Quicken 2015 Canada

May 31, 2018

Quicken 2016 Canada

May 30, 2019

Quicken 2015 Windows and Mac

April 30, 2018

Quicken 2016 Windows and Mac

April 30, 2019

Quicken 2017 US Windows and Mac

April 30, 2020

Quicken Bill Pay

August 31, 2020

Please note that we do not provide any software updates or patches, including security patches, to discontinued products. When you upgrade to the subscription version, your services will be fully reinstated.

If you do not need access to live technical support or online services, you can continue to use your existing version of Quicken.

Why upgrade now?

To stay current with changing technology and security measures at financial institutions, we continuously update Quicken connected services and support. When you upgrade to the subscription version, you get the added benefit of all the latest security and product improvements. To purchase the Subscription Release of Quicken, click here.

What will happen to my existing data when I upgrade?

Your data will migrate from your current version to the newer version. It is a fast and easy process that happens as soon as you open your old data file in the new version of Quicken.

Quicken 2009 and older: You will need to follow the instructions in this article to convert your data.

Disclaimer: We reserve the right to modify or discontinue the supported versions, services, or program features if necessary due to changes in hardware or software that our products run on, or for other reasons.

Article ID: GEN82218

Agent Notes

In This Article

    Welcome!

    Still need help? Contact Us

    Or Contact Us:
    Product Support
    For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
    For Sales & Renewals, or if you're having trouble signing in: