I'm unable to change the Quicken ID when signing in

Applies to:
Business
Deluxe
Premier
Starter
Updated: October, 22 2024 6:09PM
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Overview

When signing into Quicken, the Quicken ID field is prefilled with an ID you're unable to change.

To resolve this issue

1. Click on the Edit menu, and select Preferences.

EditPrefs2024
Welcome! âś–

Still need help? Contact Us

Or Contact Us:
Product Support
For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
For Sales & Renewals, or if you're having trouble signing in:

​​Note: If you don't see or can't get to the Edit menu on the upper left, close the sign-in window. You may have to close it several times before you can see the Edit option.

2. In the left panel, select Quicken ID & Cloud Accounts.

SignInDiffUser2025
Welcome! âś–

Still need help? Contact Us

Or Contact Us:
Product Support
For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
For Sales & Renewals, or if you're having trouble signing in:

3. Click Sign in as a different user.

4. Type "yes" as prompted and click Sign Out.

SigninDiffUser2024
Welcome! âś–

Still need help? Contact Us

Or Contact Us:
Product Support
For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
For Sales & Renewals, or if you're having trouble signing in:

5. Sign back in with your Quicken ID.

Article ID: GEN00601

Agent Notes

In This Article

    Welcome! âś–

    Still need help? Contact Us

    Or Contact Us:
    Product Support
    For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
    For Sales & Renewals, or if you're having trouble signing in: