I'm having password problems in Quicken for Windows

Before you begin

• If you receive an "Oops" or "Unknown" error message when trying to sign into the Quicken website, click here. 
• If you're having trouble getting the text verification code after signing in, click here.
• If you're trying to sign into Quicken and the Quicken ID field is prefilled with an ID you're unable to change, click here. 

Instructions

For step-by-step troubleshooting help, click on the image below that matches the error screen you're seeing. 

Blank Registration Screen or Blank "Success" Screen

Quicken ID already exists

Quicken ID Password

If you're having trouble getting your verification code with the Quicken ID, click here.

Bank Password

Password Vault

or 

Transaction Password

Other Errors

If the error you're receiving isn't listed here, you can find the specific error number in the One Step Update Summary. You can then search for that error number in the Search field at the top of this page.

If you need extra help, reach out to Quicken Support.

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