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Quicken Classic Support

Recent updates

Errors FDP-102 / CC-502 with John Hancock Retirement Plan Services

Users are reporting errors CC-502 or FDP-102 in Quicken Classic Windows and Mac with John Hancock Retirement Plan Services. Click Learn more for details.

Learn more

$0 Transactions Downloading from Charles Schwab

Charles Schwab users in Quicken Classic for Windows and Mac are reporting that transactions downloaded from Charles Schwab are showing $0 amounts. In some cases, it causes double transactions since the values do not match the manually entered ones. Click Learn more for details.

Learn more

Getting started

Install and update

How do I download Quicken or install or reinstall it?
Quicken for Windows Getting Started Guide
How to Back up or Restore Your Quicken Data

Order Questions

How to manage subscription membership auto-renewal
Quicken Subscription Membership FAQs
Terms and Conditions For Exchanging, Returning or Refunding Quicken Products

Online Banking

Error When Updating Accounts: CC-503
Error When Using Online Services: CC-501, CC-898, or "It's not your fault"
Error Message When Updating Accounts: CC-800

Migrating Quicken Files

How do I move my Quicken data file from one computer to another?
Converting Your Data in Quicken for Mac
How and When to Use an Intermediate Version To Convert Older Versions of Quicken

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Quicken ID Frequently Asked Questions
E-mail Change Request Form

Reports and Planning Tools

Creating Reports and Graphs
How To Customize Reports for Categories, Category Groups, or Tags
Working with Categories in Quicken for Windows

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Recent updates

Errors FDP-102 / CC-502 with John Hancock Retirement Plan Services

$0 Transactions Downloading from Charles Schwab