Quicken for Windows (Canada): Reinstalling and patching your Quicken Subscription version after your membership has expired

Applies to:

Business

Deluxe

Premier

Starter

Updated: March, 07 2025 8:22PM

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Overview

When you open Quicken, you may receive the message below. Let's break down what this message means.

Why does this happen?

When Quicken is installed, it automatically updates. if your subscription expired before that new update, you won't be able to open your Quicken file. Not to worry, you can still use the version of Quicken you had at the time your Membership expired to open your data files and, for Quicken Deluxe and above, continue to use Quicken in a manual mode. For more information, check out our Data Access Guarantee.

To resolve this issue

If your Membership has expired and you need to reinstall Quicken (on the computer it was originally installed on or on a new system) just follow the steps below:

1. Close Quicken.

2. Find your Membership expiration date (you can see this by signing into My Account and going to the Subscriptions section).

3. Go to quicken.com/download to download Quicken for Windows. Select I'm installing or reinstalling Quicken. If prompted, do not install Quicken after the download is complete.

4. From the list below, download the patch that was released before your expiration date. For example, if your Membership expired on January 12th, you could download the latest version released before that date.

5. After the patch has finished downloading, disconnect your computer from the internet.

6. Install Quicken. Go to your Downloads folder and double-click the Quicken.exe file you just downloaded.

7. After the Quicken installation is complete, install the patch. Go to your Downloads folder and double-click the Quicken patch file you just downloaded.

8. When the patch has finished installing, reconnect your internet.

Quicken Windows U.S. users: You can find the U.S. version of this article by clicking here.

Quicken Mac users: You can find the Mac version of this article by clicking here.