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Not Able to print to PDF on Windows 64-Bit Systems

Applies to:
Business
Deluxe
Premier
Starter
Updated: December, 01 2025 11:11PM
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Overview

When attempting to print to PDF, the Quicken program may appear to "freeze" or you may receive a message:

"Printer not Active"

-or-

"Unable to verify active printer at the system level"

Try using the Microsoft PDF Printer

1. On the Print dialog, click the Printer drop-down menu.

PrinttoPDFdropdownWin_support
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2. Select Microsoft Print to PDF.

3. Click Print.

Article ID: GEN82572

Agent Notes

In This Article

    Welcome!

    Still need help? Contact Us

    Or Contact Us:
    Product Support
    For the best support experience, please sign in with your Quicken ID. We'll find your account and get you to the right team:
    For Sales & Renewals, or if you're having trouble signing in:

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